How can I process Mavic 3 thermal images?

[cdanielvarons]

Hello Site Scan community.

I'm trying to process a set of images captured with the Mavic 3 Thermal drone. These images load and appear in the mission, but when I process them I get the following error:

I would like to know if there is a special configuration for these images or if they are not supported.

[JavierPablos_EsriEspaña · Accepted solution]

As Nico mentioned in the comments of this blog:

the ability to use the radiometric data in DJI's proprietary thermal image format is currently only available in the desktop offerings of our ArcGIS Reality product family, but not on the cloud with Site Scan. Some organizations cannot use the DJI Thermal SDK for legal or security reasons, which is why we offer it as an optional installation on desktop.

[cdanielvarons]

Thanks for the information.

[dozer]

Thanks for your answer @JavierPablos_EsriEspaña and that is correct. However I can see how the error message is unclear. We will work on improving this @cdanielvarons .

[Will]

Hi, any update if newer DJI thermal imagery (such as from Mavic 3T) can be processed in Site Scan Manager (cloud) yet, or is Drone2Map still the only Esri option with it's DJI add-on?  I see ArcGIS Pro has the same add-on, does that mean you can use ArcGIS Pro's Orthomapping option with DJI thermal imagery also?

[NicoBonnafoux]

Hi Will,
With the DJI Thermal SDK add-on installed, thermal imagery from recent DJI drones like the M3T can be processed in ArcGIS Drone2Map or ArcGIS Reality for ArcGIS Pro for True Ortho generation, or ArcGIS Pro ortho mapping workspace for traditional orthomosaic generation. 
As described above, these images cannot be supported in Site Scan at this time because we cannot install DJI software on our cloud for legal and security reasons.