How can I process Mavic 3 thermal images?

[cdanielvarons]

Hello Site Scan community.

I'm trying to process a set of images captured with the Mavic 3 Thermal drone. These images load and appear in the mission, but when I process them I get the following error:

I would like to know if there is a special configuration for these images or if they are not supported.

[JavierPablos_EsriEspaña · Accepted solution]

As Nico mentioned in the comments of this blog:

the ability to use the radiometric data in DJI's proprietary thermal image format is currently only available in the desktop offerings of our ArcGIS Reality product family, but not on the cloud with Site Scan. Some organizations cannot use the DJI Thermal SDK for legal or security reasons, which is why we offer it as an optional installation on desktop.

[cdanielvarons]

Thanks for the information.

[dozer]

Thanks for your answer @JavierPablos_EsriEspaña and that is correct. However I can see how the error message is unclear. We will work on improving this @cdanielvarons .