ArcGIS Architecture Series: Tools of an Architect

[JacobBoyle412]

The Architecture Practice team in Professional Services is pleased to announce a new series leading up to the Esri User Conference.  We will be highlighting various tools and best practices for ArcGIS Enterprise implementation and tuning.

System design and architecture can some times feel daunting.  As an ArcGIS Enterprise or ArcGIS Server administrator, you may occasionally be faced with decisions for how to best optimize the services within your site for performance, reduce wait-times, and eliminate service down times.

• ArcGIS Server Tuning and Optimization with System Log Parser - Outlines configuring ArcGIS Server for System Log Parser analysis and setting up System Log Parser.
• System Log Parser - Statistics and Service Optimization - Outlines what specific fields to focus on for service optimization and ways to tune services and the underlying data to optimize performance.
• What is eGDB Health - Egdbhealth is a tool for reporting on various characteristics of Enterprise Geodatabases (eGDBes).
• Using Egdbhealth to Evaluate a Geodatabase - This article discusses how to use the outputs of egdbhealth to evaluate the health of an eGDB.
• Using Egdbhealth in System Design - The primary purpose of the tool is to evaluate the “health” of eGDBes.  However, the output can also be used in a system design context.  This article addresses the system design use case. 
• **NEW** Planning Load Balancer Configuration for Highly Available ArcGIS Enterprise - Organizations often require a certain level of system uptime for their ArcGIS Enterprise deployments, such as 99 percent of the time or higher. 

Note: The contents presented above are recommendations that will typically improve performance for many scenarios. However, in some cases, these recommendations may not produce better performance results, in which case, additional performance testing and system configuration modifications may be needed.

Implementing ArcGIS‌ ArcGIS Monitor‌ ArcGIS Enterprise‌ Geodatabase

[RyanUthoff]

I am trying to configure the System Log Parser and I am getting the following error message:

Could not collect logs! The required Token Service URL was undefined. Please ensure the Token Service URL is defined at https://servername/arcgis/rest/info.

I went to that URL and the Token Service URL is in fact not defined, but I can't find any documentation on how to fix it. How am I able to set the URL so I can get the System Log Parser to work?

[JacobBoyle412]

If you're having issue with accessing your server over port 6443, try running the request through the Web Adapter URL instead.  That may resolve this issue, depending on your deployment scenario.

[RyanUthoff]

Thank you, that resolved that issue. I am running into a different issue now though.

Using the ArcGIS Server (Web) option works fine for me, but when I use the ArcGIS Server (FS) option to read the logs directly, it often gives me an error message, even when using the same time period when it works successfully with the web option.

I get an error message saying: Could not collect logs! Problem streaming the log (log name). The data from the following line was not in the expected format. It then gives a specific line from the log. I don't immediately notice any issues with the line, it appears to be formatted the same as all of the other lines.

I've experienced the error message above from multiple log files, it isn't just isolated to one instance.

[RyanUthoff]

Just to update, I can replicate this on two different deployments of ArcGIS Server.

[JacobBoyle412]

Thanks Ryan, 

We're working on a patch to correct this issue.  Aaron Lopez‌

[RyanUthoff]

That's awesome to hear! Thank you!

[JacobBoyle412]

Hey Ryan, 

Have you downloaded the latest build to see if this resolves your issues?

Thanks!

[RyanUthoff]

Hello Jacob,

I just downloaded the newest build that I see (v0.9.5.0 according to the release notes) and I continue to have the same error message. I'd be more than happy to provide you with any information that you need to help troubleshoot this, just let me know.

[JacobBoyle412]

Let me bug the team and see when we'll be pushing an update.