Check out this outstanding StoryMap from the award-winning LINKGIS NKYmapLABhttp://linkgis.org/ crew - it provides the blueprint for success for enterprise GIS in local government.
GIS practitioner for over 30 years. Grew up in Florida. I'm the Public Works Industry Specialist. Been at Esri since 2008. BA in Geography and MA in Urban & Regional Planning from University of Florida. Formerly GIS instructor and Planner. Varied background includes applying GIS and related spatial technologies to complex, award-winning projects across the globe in the realms of planning, transportation and environmental sciences. Experience includes the public sector, business and academia. I have achieved certification as an Urban Planner (AICP) and GIS Professional (GISP).