WebGISDR Failed to back up the Relational Data Store to Azure Storage due to timeout

[ikelagos]

Hi All,

We are using ArcGIS Enterprise 12.0 and encountered an issue using WebGISDR tool when trying to directly upload to Azure Blob Storage

The error message goes like this:

Failed to back up the Relational Data Store

.....

Caused by: Timeout on blocking read 300000000000 NANOSECONDS

For context it took around 5 hours to create the data store back up file and it was around 450GB.

Is there a way to increase the timeout or completely remove it?

 

[JakeSkinner]

Hi @ikelagos,

I would try increasing Portal's token expiration:

https://enterprise.arcgis.com/en/portal/latest/administer/windows/specify-the-default-token-expirati...