Minnesota IT Services - GIS Application Support Specialist -- ITS3

[rcandersonmn]

GIS Application Support Specialist - ITS3 - Job ID 91712

Job Summary

As a GIS Application Support Specialist with Minnesota IT Services (MNIT), partnering with the Minnesota Department of Transportation (MnDOT), you will provide application and data support for both commercial-off-the-shelf (COTS) and custom-built solutions based on established priorities. In this role, you will independently perform specialized application and data development and support tasks to ensure MnDOT applications meet service level agreements (SLAs) and follow the application support model. You will work within a complex, matrixed technical environment to deliver reliable solutions that satisfy MnDOT business needs and will plan and complete efforts for applications and databases within MnDOT’s large and complex Linear Referencing System environment.

This position requires an employee to be onsite at 395 John Ireland Blvd, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to me...

Qualifications

Minimum Qualifications

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here:  

This position requires a minimum of three (3) years of experience in GIS application and spatial data development, support and maintenance.

Experience must include:

• GIS/Geoprocessing tools such as ESRI ArcGIS software to manipulate geospatial data.
• Developing spatial data queries for applications, integrations, or ETLs using SQL-PL/SQL,REST/Restful services APIs, Python scripting or Feature Manipulation Engine (FME) workbenches.
• Planning and coordinating geospatial data integration initiatives involving collaboration across teams.
• Technical support, configuration and troubleshooting of commercial-off-the-shelf (COTS), custom-built, middleware, or client applications working across multiple IT services (application, database, infrastructure, service desk).
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding. 
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences. 

  Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months. 

  Preferred Qualifications

  • A four (4) year degree in Geography or closely related field, where GIS technology has been a key component to the curriculum.
  • Advanced working knowledge of the Python programming language in an ArcGIS environment.
  • Demonstrated ability to use or learn programming languages such as Java and .NET/C# as well as using development tools such as GitHub, DevOps, and IDEs (Visual Studio, IntelliJ).
  • Ability to effectively work directly with customers to identify, define, validate and prioritize user needs and requirements.
  • Knowledge of MNIT’s and MNIT DOT’s services, standards and policies.

    Strongly Preferred Qualifications

    • Demonstrated proficiency with the ESRI ArcGIS suite of tools, including but not limited to ArcGIS Pro, Roads and Highways Extension, Location Referencing and Linear Referencing Systems, Workflow Manager, ArcPy, Arcade, ArcGIS Enterprise Portal, ArcGIS Online (AGOL), and ArcGIS Web Services.

      Additional Requirements

      It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following: 

      • SEMA4 Records Check (applies to current and past state employees only) 
      • Criminal History Check 
      • Reference Check 
      • Social Security and Address Verification 
      • Education Verification
      • Other legally required checks

        Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.