Hello all,
I have been creating my survey using Survey123 version 3.17. I am still in the process of designing the survey. When I click "Preview", I can see my survey description, but the description doesn't appar when I see my survey in the ArcGIS Survey123 App. I have tried the iPhone and Microsoft desktop versions. The Survey elements (survey header, description, footer) are on. I re-downloaded the app, but it still have the same issue.
I believe I could see the survey description last year. Is it an error?
Please advise.
Thanks Ruth. I'd reviewed the documentation and blogs and they referred to the description as a Note question:
https://community.esri.com/t5/arcgis-survey123-blog/introducing-custom-themes-in-survey123-web/ba-p/...
The Survey Description element, in Survey123 jargon, is a Note question type
@IsmaelChivitemight be worth adding the caveat to the blogs?
Thanks for responding @Ruth_JiatengXu and for clarifying. However, this seems to indicate that in order to use a survey in both a browser and the mobile app, you much now publish the survey from Connect and that surveys designed using the web designer can only be used in a browser. If that is the case, this a serious design flaw in the overall design of Survey123. I would hope and expect that no matter where you design the survey, it should look the same across all devices and platforms.
To put this in perspective, this issue/flaw resulted in me losing over 6 hours of work trying to troubleshoot and figure out the proper solution as I was trying to push the survey to go live. So what I expected to be a 15 minute process resulted in me basically losing a day of work and a day delay in going live on the survey. I am also now forced to continue using the Connect app to make any edits instead of the more convenient web designer.
hi @James_Whitacre_PGC here's a few bullet points that may help understanding working with Survey123 designers moving forward:
You can make it easier by just going Connect = field app, web designer = web forms. If you want to blur the lines:
https://doc.arcgis.com/en/survey123/faq/faqcreatesurveys.htm#anchor1
https://doc.arcgis.com/en/survey123/desktop/create-surveys/quickreferencecreatesurveys.htm
Change the 'connect' vs 'web designer' on the documentation pages
And take care when exploring newer functionality - test in both target environments.
Hope this helps with future efforts.
Hi @James_Whitacre_PGC, we are sorry for the inconvenience. I have created an internal issue to support the survey description in the field app. I will let you know when the fix is available.