After completing surveys on an offline iPad, when I connect to wifi and try to upload I am receiving an upload error: "Send Error - This survey was not able to be sent due to the following error: Do you want to be able to edit this survey?". I have tried clicking yes, then resubmitting, and I have tried clicking no to no avail. Any ideas?
Hi Casey,
Can you sign out and sing in again in the application? There is a known bug in logins expiring while offline.
Hi James: I am having issues both signed in and accessing the survey through a link. Our GIS specialist did some experimenting and it seems like our organizational account may actually be the issue - he was able to upload data collected offline with a survey built through a developers account, whereas all of our surveys generated through our org account are not working.
Hi again,
Just tried deleting and reinstalling Survey123 which seemed to do the trick. However, now I am worried about if this happens in the field and we lose all of our data! Any recommendations?
Hi Casey,
Uninstalling/reinstalling Survey123 shouldn't have had an impact (assuming this way the same version of the software before and after); though it should have forced a new login attempt.
Thanks! The login must have been the issue because offline data collection has been working ever since.