error with time logs, Survey 123

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05-31-2022 11:29 AM
Operativo_GISRTM_GIS
New Contributor II

I have a field that captures the time and date of survey creation. 

in the web view of survey 123 the data is correct according to how the survey was carried out

web.PNG 

but when I download it the time data does not match, I see a lag of 6 hours

des.PNG 

can you help me to download the time data correctly
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ZacharySutherby
Esri Regular Contributor

Hello @Operativo_GISRTM_GIS,

ArcGIS services store time in UTC on the back end, when you are exporting your data you are seeing the UTC timestamp. 

Please see these Esri Community threads for workflows on adjusting the time to account for this: 

https://community.esri.com/t5/arcgis-survey123-questions/time-is-different-after-export-results-from...

https://community.esri.com/t5/arcgis-survey123-questions/record-time-in-correct-time-zone/td-p/76801...

https://community.esri.com/t5/arcgis-survey123-blog/dates-and-time-in-survey123/ba-p/895528

Thank you,
Zach

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1 Reply
ZacharySutherby
Esri Regular Contributor

Hello @Operativo_GISRTM_GIS,

ArcGIS services store time in UTC on the back end, when you are exporting your data you are seeing the UTC timestamp. 

Please see these Esri Community threads for workflows on adjusting the time to account for this: 

https://community.esri.com/t5/arcgis-survey123-questions/time-is-different-after-export-results-from...

https://community.esri.com/t5/arcgis-survey123-questions/record-time-in-correct-time-zone/td-p/76801...

https://community.esri.com/t5/arcgis-survey123-blog/dates-and-time-in-survey123/ba-p/895528

Thank you,
Zach