Is there a way to use Survey123 web designer to add a thumbnail so that it displays in the Survey123 apps? Or do I HAVE to use Survey123 Connect? I hope not!!
Hi I had this issue as well. I found out that if there are any spaces in the file name Survey 123 Thumbnail.jpg and I used it it would work until I updated the 123 form. If you remove the spaces it will stick. So Survey123Thumbnail.jpg should work.
Hi Michael,
Republishing a form with an updated thumbnail does work. Can you describe a step-by-step procedure for a process that you are seeing not work?
James,
I have found that adding a thumbnail picture only works if you add the image as a thumbnail to the Form that is created when you first publish a survey to AGOL. No matter how many times I have tired to republish a survey with a thumbnail from Connect it never works, when I try to add the thumbnail online it disappears right away. Only adding the photo to the thumbnail of the Form created for each survey has worked for me. Im happy to have found a way that works but it is confusing why the obvious places do not work.
Thanks
Some work has been done to ensure thumbnails are updated. Can you provide an example of a thumbnail file that is not working?
Has there been any progress with this issue? I am still having the same problem. I have tried adding the thumbnail online, to the feature service, in connect etc. Every time the thumbnail disappears, I have older surveys that the thumbnail has worked for so I am not sure what has changed.
I have done both - added the thumbnail online, it downloads, but doesn't show up in the app (which I also just deleted and re-installed on android). Then I put it in Survey123, re-published, it's online but still doesn't show up in the app.
Hi Oscar,
We are still investigating this one, however, as a workaround you can download the survey to Survey123 Connect, add a thumbnail there, and then republish.
Ismael Chivite or Brandon Armstrong any updates on my post from June 20, 2018? Unable to set thumbnail for web designer either during development or AGOL.
I am having this issue. Whereby, my form was developed on the Browser and the thumbnail does not show up on the Survey123 app.
iPhone 7 plus
11.4 iOS
I tried deleting and reinstalling the app without success. I even tried going to AGOL and adding the thumbnail to each feature layer and form found within the surveys folder.
Hi Shane,
Although we are actively looking into this issue, we do not currently have a prospective date/release for it's resolve.
Brandon
Any idea when this will be fixed? I am using the latest version on iOS 2.7.98.
Thanks!
Thanks, Brandon. I uninstalled and reinstalled the app on my iPhone and this did not solve the issue.
It appears that we do have an open issue in our backlog outlining this behavior...
If possible, can you try to completely uninstall the Survey123 field app and reinstall it? After doing so, does the correct thumbnail appear?
I have gone ahead and updated the issue with your comments in the meantime.
Thanks,
Yes, I have tried both options - multiple times. I added the thumbnail about 45 minutes ago. I suspect that the thumbnail in the Survey123 apps can only be set via Survey123 Connect. Correct?
Have you tried to update the surveys within the field app after uploading the thumbnail?
If you have done this, how about deleting the survey and redownloading? I have experienced delays in the past, so I'd also be interested to know how long ago you added the thumbnail or created the survey with the thumbnail.
Yes, but this thumbnail does NOT display in the Survey123 apps (tested on Windows and iOS)!
You can choose a thumbnail in the 'Create a New Survey' dialogue, or alternatively, after the survey is created through the 'Edit Survey Info' dialogue when selected from the My Surveys page of survey123.arcgis.com.
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