New feature updates to StoryMaps not available

[TheresaAlex]

It doesn't seem like new feature updates to Story Maps online are available for use within my organization.  For example, the following updates are not available to use:

- 2019 update to be able to pin the map legend open (not able to pin at all)

- 2021 update to allow for more than one image side by side (can only insert one image)

- 2022 update to font options such as superscript and subscript (not visible)

I am a publisher, not an administrator. Does our organization's GIS administrator need to manually update Storymaps to be able to use new features when they are released? What else could cause this? Any ideas? 

[AbbyE_Esri · Accepted solution]

Hi @TheresaAlex ,

You should be able to see these updates in your ArcGIS Storymaps, regardless of whether or not you are an administrator.

Can you confirm you are a part of an ArcGIS Online organization, and not using an ArcGIS Enterprise deployment? If your team is using ArcGIS Enterprise, you would not see all features at your version that you would see in the general ArcGIS StoryMaps release notes. For example, adding an Image gallery was only added to ArcGIS Enterprise 10.9.1 and later. Take a look at this documentation for a list of some of the major ArcGIS StoryMaps features at each ArcGIS Enterprise version: https://doc.arcgis.com/en/arcgis-storymaps/reference/arcgis-storymaps-on-arcgis-enterprise-feature-c...

--Abby

[TheresaAlex]

Oh yes, I see we are using ArcGIS Enterprise. Is it easy to upgrade to ArcGIS online? Also, do you know if Google analytics can be enabled for Story Maps using ArcGIS Enterprise.

[AbbyE_Esri]

Hi @TheresaAlex

Switching from ArcGIS Enterprise to ArcGIS Online is not an upgrade, but more of a migration. Depending on your team's needs, it would likely be more desirable to upgrade within ArcGIS Enterprise to a newer version (the most current version out at the moment is 11.1). Google Analytics can be enabled for ArcGIS StoryMaps at ArcGIS Enterprise versions 10.9 and later. Check out this post on how to enable the analytics.

I would chat with your administrator and see what viable options you have within ArcGIS Enterprise for upgrading to have more available features (like the ones in the feature comparison matrix) in ArcGIS StoryMaps for your team.

--Abby