RESOLVED: Issue with some maps not loading

10-30-2023 12:19 PM
Esri Notable Contributor
6 0 347

This is the final update for the issue that occurred last week related to maps not loading in some stories.

A fix for this issue has been deployed and we are no longer able to reproduce the issue in the stories where it was reported.

If you owned or were using one of the affected stories, we regret the impact this had on your experience. If you implemented one of the workarounds provided in the previous announcement, you can undo those changes if you wish.

This issue was recorded as BUG-000162373 in the Esri Support system.

If you believe you are still seeing this issue, please contact Esri Support and/or post a new thread on the ArcGIS StoryMaps Question board.

The previous announcements related to this issue are here:

About the Author
Owen is the lead product engineer on Esri's StoryMaps Team and is located in Esri's DC R&D Center in Arlington, VA. He's been with Esri since 2004, and was a Solution Engineer on the National Government Team until 2015. His main areas of interest are StoryMaps and Web GIS and his hobbies include hockey, tech/gadgets, and guitar.