ESRI update service is temporarily unavailable

[RBCopland]

When I check for updates in ArcGIS Pro it always says 'The ESRI update service is temporarily unavailable' (been trying for 2-3 weeks) I'm on 3.1.0 so there are updates available. I'm signed in to our organization and my co-worker does not have this issue.

[AyanPalit]

@RBCopland 

ArcGIS Pro cannot automatically check for an update when using a checked out license (offline mode). Suggest check: ArcGIS  Pro > Project > Licensing > Settings. If Authorized to work offline, return checked out license and run ArcGIS Pro with the appropriate licensing portal. You may need to consult your co-worker or the GIS administrator.

[RBCopland]

Thanks for the reply. I'm not working in offline mode. 

[AyanPalit]

If you have My Esri access, you can directly download patches:

https://support.esri.com/en-us/patches-updates/2023/arcgis-pro-3-1-patch-3-3-1-3-announcement 

[Nicole_Ueberschär]

I would try to sign out and sign in again (if you didn't try that yet).