When I check for updates in ArcGIS Pro it always says 'The ESRI update service is temporarily unavailable' (been trying for 2-3 weeks) I'm on 3.1.0 so there are updates available. I'm signed in to our organization and my co-worker does not have this issue.
@RBCopland
ArcGIS Pro cannot automatically check for an update when using a checked out license (offline mode). Suggest check: ArcGIS Pro > Project > Licensing > Settings. If Authorized to work offline, return checked out license and run ArcGIS Pro with the appropriate licensing portal. You may need to consult your co-worker or the GIS administrator.
Thanks for the reply. I'm not working in offline mode.
I would try to sign out and sign in again (if you didn't try that yet).
If you have My Esri access, you can directly download patches:
https://support.esri.com/en-us/patches-updates/2023/arcgis-pro-3-1-patch-3-3-1-3-announcement
Trying to revive this post. The service is again unavailable for Pro 3.5
Having the same problem trying to update to 3.5.
Also having this issue. Signing out and back in did not work at this time.
Here is an explanation as to why: https://support.esri.com/en-us/knowledge-base/calculate-field-does-not-honor-selection-or-layer-filt...
Related to an issue found with Pro 3.5 and using SQL in Field Calculator:"This issue will be addressed in 3.5 Patch 1 (3.5.1), planned to be available the first week of June 2025. Until a patch is available, the software update service will be disabled in ArcGIS Pro. Customers who understand this issue and the workaround can download ArcGIS Pro 3.5 from My Esri."
I am experiencing the same issue at Pro 3.5.
I tried signing out and back in....that did not resolve the issue. This has been occurring for ~1 week.
Having this issue as well, any news?ArcPro 3.4.3
The update service is now working with the release of the 3.5.1 patch yesterday.
The short version is that I manually upgrade to 3.5.1 and ArcGIS Pro froze three (3) times in the hours following the upgrade. I am reverting back to 3.4.x today. Supplemental notes below for anyone who may be interested.
Notes RE: upgrade to ArcGIS Pro 3.5.1
- The update service remained unavailable through yesterday (6/4/2025).
- ArcGIS Pro 3.5 + Patch 1 (3.5.1) downloaded from My Esri.
- Uninstalled ArcGIS Pro 3.4.x
- Installed ArcGIS Pro 3.5
- Installed Patch 1 (3.5.1)
- ArcGIS Pro 3.5.1 froze three (3) times and required a force-close via Task Manager > End Task yesterday afternoon.
- ArcGIS Pro 3.5.1 froze during the following scenarios / actions: 1) opening a feature class attribute table or 2) Switching versions via the Change Version option in the Versioning toolbar. Enterprise geodatabase on SQL Server.
It would be interesting to learn if anyone else is experiencing a similar issue with 3.5.1. I hope this note is helpful.
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