Configured Pop-ups in ArcGIS Pro do not Publish to Portal

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05-11-2020 11:20 AM
BrandonPetry2
New Contributor II

I am using ArcGIS Pro version 2.5.  I have configured pop-ups as you can see in the two images below.

I have read that you can publish the layers and these configured pop-ups will follow to Portal which my version is 10.7.1.

https://community.esri.com/thread/246120-pop-up-created-in-pro-does-not-work-when-published-to-porta...

https://community.esri.com/thread/212571-how-do-you-display-popups-configured-in-pro-with-expression...

My workflow is like the first post's for publishing.  Share tab -- Publish web layer -- I am referencing registered data -- Publishing both Feature and Map Image.  I do not have version issues like the second post with my Portal being above 10.6.

After the publish goes though, when I open the web map and load the data in, none of the pop-up configuration transfers.  The custom text, selection of fields, and expressions do not publish.  I have tried this with the image layer, the feature layer, registered data, and hosted data.

Is there something that I am missing?

Thanks for your thoughts!

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BrandonPetry2
New Contributor II

To answer my own question.  This issue was found to be caused when publishing directly to an ArcGIS server and not when publishing to the Portal.

View solution in original post

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3 Replies
BrandonPetry2
New Contributor II

To answer my own question.  This issue was found to be caused when publishing directly to an ArcGIS server and not when publishing to the Portal.

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MaxSquires
Occasional Contributor

Good afternoon Brandon,

i was wondering if you would mind expanding on your answer here.  what do you mean by 'publishing to portal' versus 'publishing to server'?  
i am running into a similar problem and i thought it was merely a matter of publishing the service, but it isn't working for me.

sd = xmap.getWebLayerSharingDraft("FEDERATED_SERVER", "MAP_IMAGE", "TESTING POPUPS") 

 

(thinking the above was where you were publishing to server, i also tried 

sd = xmap.getWebLayerSharingDraft("HOSTING_SERVER", "FEATURE", "TESTING POPUPS")

)

then

sd.exportToSDDraft("C:/admin/popupdraft.sddraft") 

then

arcpy.StageService_server(in_service_definition_draft=r"C:\admin\popupdraft.sddraft", out_service_definition=r"C:\admin\popupdraft.sd")

and finally

arcpy.UploadServiceDefinition_server(in_sd_file=r"C:\admin\popupdraft.sd", in_server="https://<hostname>/server", in_folder_type="EXISTING", in_folder="Test")

 
in none of my attempts so far have i been able to see the popupInfos represented in the default webmap of portal.

 

thank you for your time.

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AmyRoust
Occasional Contributor III

Thanks for this post - I am having the same issue and it was helpful. Follow-up question for you: is the server that you're publishing to federated with your Portal? We decided against federating this time around and are wondering if that makes any difference with the pop-up transfer.

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