ArcGIS quits out immediately after logging on

396
2
08-28-2023 05:46 PM
IsabelleReynolds
New Contributor

I just downloaded ArcGIS on a new laptop with a new license. When I try to open it and log on, it lets me log on but then immediately the program closes. I tried uninstalling the application, restarting my device, and making arcgis.com a trusted site in Chrome, as a previous post had suggested was their solution. It continues to shut down after I log in, though :(.

2 Replies
DanPatterson
MVP Esteemed Contributor

Who controls your license and how do you access Pro?

ArcGIS Pro licensing—ArcGIS Pro | Documentation


... sort of retired...
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IsabelleReynolds
New Contributor

my university controls it so I just access it through their login portal but I already set up my account through them and it lets me log in online.

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