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ArcGIS Pro random freezing

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05-06-2022 08:10 AM
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necurri_VC_SSO
Occasional Contributor

I'm wondering if anyone out there has ever experienced all buttons and menus in ArcGIS Pro become unresponsive. It's not necessarily freezing in that I get no error, my CPU doesn't start going bonkers, I'm getting no indication that the machine or the program is hung on anything, but none of the menus or buttons respond to clicking. The only thing I can do is click the X button in Windows to close the program and save it when it prompts me. Or I can minimize or resize the program Window, which doesn't help much... I'm not seeing any pattern to it - no particular function or action seems to trigger it. 

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Robert_LeClair
Esri Esteemed Contributor

@PatrikBEngstedt  - in your screen grab, I see that you have a Progira add-in installed for ArcGIS Pro.  I'm not familiar with this item.  For testing purposes, I wonder if you can uninstall the add-in and then see if inserting a new layout performs better.

Since you started seeing this with ArcGIS Pro 3.5.4, you may want to uninstall the 3.5.4 patch and return to the 3.5.3 patch by using the workflow seen in this post - Returnig to an older version of Pro

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