ArcGIS Pro 3.4.2: The pop-up does not appear when clicking a particular cell on a raster,

[JamalNUMAN]

ArcGIS Pro 3.4.2: The pop-up does not appear when clicking a particular cell on a raster,

I couldn’t figure out why the pop-up does not appear when clicking a particular cell on a raster

Is this a bug?

[DanPatterson]

Configure pop-ups—ArcGIS Pro | Documentation

Note:
3D tile layers and some raster types do not support pop-up configuration.

and 

A default pop-up consists of a single column listing of fields.

Suggesting that floating point rasters will not have default popups since there are no fields because floating point rasters have no table

[DanPatterson]

some "Ideas"

Add old pixel inspector to arcgis pro - Esri Community

[JamalNUMAN]

This is likely a bug in 3.4.2, as it works fine in previous versions such as 3.1.5.

[HamedHadad]

its because the image is outside of the worlds boundaries as you can see from the coordinates below,
i tried georeferencing it back to any basemap boundary and the pop up worked fine on both 3.4.2 and 3.0.2

[JamalNUMAN]

Setting the coordinate system of the imagery to “Unknown” appears to resolve the issue where the pop-up successfully retrieves the cell values.

Tha data is attached