Unable to overwrite hosted feature layer

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11-02-2021 08:49 AM
ChristinaHoddinott1
Occasional Contributor

Hello! Every time I try to overwrite a particular hosted feature layer using ArcMap I get the message "Unable to overwrite service- Problem retrieving configuration from the server".

It's not an issue with a missing service definition file so I'm at a loss. I have even deleted the feature layer completely and republished it as new but I still get the error when I try to overwrite it. What could the issue be here?

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ABishop
Regular Contributor III

Have you tried republishing it as a different name?  It could be that the service is stuck on AGOL as that name or something.

Amanda Bishop, GISP

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ABishop
Regular Contributor III

Hello @ChristinaHoddinott1 

Did you make it authoritative or add delete protection to it in ArcGIS Online?

Amanda Bishop, GISP
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ChristinaHoddinott1
Occasional Contributor

No.

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ABishop
Regular Contributor III

Have you tried republishing the service?  I did a google search for the error you provided and it seems the dependencies may have been lost or moved?

https://support.esri.com/en/technical-article/000013575 

Amanda Bishop, GISP
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ChristinaHoddinott1
Occasional Contributor

I've tried multiple times completely deleting and republishing it to AGOL but still have the same problem. 

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ABishop
Regular Contributor III

Have you tried republishing it as a different name?  It could be that the service is stuck on AGOL as that name or something.

Amanda Bishop, GISP
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ChristinaHoddinott1
Occasional Contributor

oh my goodness that worked... thank you so much! 

ABishop
Regular Contributor III

You're welcome!  Glad I could help 🙂  

Amanda Bishop, GISP
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ABishop
Regular Contributor III

Also, I did a search for this issue in the ESRI bug report online and it was just updated yesterday:

https://support.esri.com/en/bugs/nimbus/QlVHLTAwMDA5NTI1MQ== 

Amanda Bishop, GISP
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