Trying to download Arcgismaps for adobe cloud

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08-19-2021 12:59 AM
RichardRoyle
New Contributor

Trying to download Arcgismaps for adobe cloud but my computer says illustrator isn't downloaded. But it is and the right version. Any ideas would be greatful. 

3 Replies
RichardRoyle
New Contributor

Solved. Had to reinstall an older version of adobe illustration. 

 

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MadhuraPhaterpekar
Esri Contributor

Hi @RichardRoyle,

An update for windows to support Illustrator version 25.3 and later is now available. 

Please see this article for more info and install instructions.

https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-blog/update-to-support-adobe-illu...

Hope this helps. 

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ReginaHumphreys
New Contributor

Hi @MadhuraPhaterpekar,

I have the same problem but I have a MacOS Catalina, V. 10.15.7 and Adobe Cloud is always up to date but the plug-in cannot be installed. See enclosed screenshot:

Hope you can help

Screenshot 2021-10-07 at 14.22.33.png

 

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