Pop-ups are not working in the configured Map

[naveenbesri]

Hi ,

I am able to add a layer from my arcgis enterprise in ArcGIS Sharepoint map component. But when I try to select a feature on map pop-ups are not working even though I have configured it in the layer. Please help me out on this.

Thanks,

Naveen

[RaajRaaj]

Hi @naveenbesri --

Thanks for your question. Does it happen across all the layers or only on a few select layers? If possible, can you share one of the layers where you notice this issue?

Thanks,

Raaj

[RaajRaaj]

@naveenbesri 

Also, please make sure that the pop-ups are configured in ArcGIS (https://enterprise.arcgis.com/en/portal/latest/use/configure-pop-ups-mv.htm) and also in ArcGIS for SharePoint app.