Field Maps update to 25.2.X creating editing issues

[GrantHoward1]

Still investigating what the heck is going on, but it seems users who have older versions of Field Maps 25.1.X (or older) can still edit editable map features. Users on version 25.2.X cannot edit those same editable map features. They don't even get a feature popup when they tap the feature.
This issue does not seem to be limited to iPads, iOS versions, Androids, etc. 

It appears that the root of the issue is based on the Field Maps app version being used.

This is a huge issue for us as many (but luckily not all) of our field staff devices update apps automatically. We are a Public Works department and we use ArcGIS Online as our work order system.

This issue is very serious to our work functions and business continuity. 

Anyone else having similar issues? I saw a fresh post stating that the new Field Maps app versions were also causing issues when connecting to Trimble GPS devices.

ESRI, I sure hope you are dedicating an army of resources to fixing this critical issue. 
Maybe consider rolling the app version update back?

[DavidForbuss1]

Hi Grant,

There's a few of us having the same/similar issue, see this thread: https://community.esri.com/t5/arcgis-field-maps-questions/error-submitting-after-field-maps-25-2-0-u...

[GrantHoward1]

actually, I'm not even getting to the edit option on my map. It's like the screen doesn't recognize the taps and no popup/edit option every displays.

I did some testing on a browser too.
In Classic Map viewer it is not honoring "enable editing". There's no editing option. In New Map Viewer it is editable. So that's confusing.

And I still have some maps that have editable features where the popup/edit option displays. 
So I'm investigating what's the difference? Culd it by symbology type? Editing forms were used/not used? Not sure yet.

[GrantHoward1]

thanks!
somehow it's comforting knowing there's several of us with the issue
hopefully it's resolved soon

[DavidForbuss1]

Luckily for me it's a Friday, so I only have a few field crews out that this is affecting.  Monday will be a different story though. 😬

[GrantHoward1]

same deal - guess I'll be getting the paper and highlighters ready 😭

it blows my mind how often ESRI software updates break things

[ColinLawrence]

Hey @GrantHoward1 , are you able to add new features to the same layer that wont show the popup, via the Collect (+) button? What happens if you add the underlying layer(s) to a new map and try that one? If its not reproducible in all of your maps are there any other details you can provide about the problematic map(s) like how they are created and what type of forms/popups/arcade/etc are used? Thanks

[JohnTudek]

Had this happen on Wednesday of this week thanks to an auto-update. Have no idea how this got through QR/QA. 

Was out in the field doing work this past week. Tuesday - everything worked fine. Wednesday am - suddenly the editable layer on our field maps project would not load up. Instead of getting our usual fields in the pop-up window, the icon just keeps spinning as if it's trying to load.

Also, we suddenly can no longer change base maps. The basemap that was loaded up on tuesday night still worked wednesday am, but any change to any other basemap returned this error: "the spatial reference isn't compatible with this map".

this was across several different tablets in our organization and across several different projects with several different basemaps. And they all broke at the exact same time.

I had to quickly throw my stuff into QGIS to work on thursday.