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When initially trying to create site for the first time within ArcGIS Server Manager I am getting the error message "Failed to create the site. Failed to create the service System/PublishingToolsEx.GPServer" ...???

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02-08-2017 12:00 PM
AndrewPfeiffer
Deactivated User

posted an attachment of the error message..

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AndrewPfeiffer
Deactivated User

Also ensure all permissions are correct, the ArcGIS server account should have full control for the c:\arcgisserver folder and the c:\programfiles\arcgis folder

TroyRobinson
Deactivated User

Hi,

We have been experiencing this same error/issue.

We are using ArcGIS Server 10.5, trying to install and configure on a Windows 7 desktop.

We have IE version 11.0.9600.18617CO with the Scripting Enabled.

I have also tried using Google Chrome 57.0.2987.110 and Mozilla Firefox 

The ArcGIS Server account has permissions to E:\arcgisserver\directories and E:\arcgisserver\config-store

Nothing seems to work.

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DerekLaw
Esri Esteemed Contributor

Hi Troy,

Please contact Esri Tech Support so they can help you investigate the issue.

Hope this helps,

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TroyRobinson
Deactivated User

Hi Derek,

I had already created a ticket with ESRI tech support.

We tried some things, but still couldn't get it to work.

But we just resolved this issue yesterday by instead :

   - installing ArcGIS Server 10.4 first.

   - Creating the Site in 10.4

   - then Upgrading to ArcGIS Server 10.5

This seems to have worked.

Thanks.