Transferring licenses from one license manager to another

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07-05-2013 01:38 PM
ElenaG
by
New Contributor
Hello:)

I'm trying to transfer licenses ArcINFO Licenses from one windows server 2008 x 86 to one x64, we have managed to transfer two ArcInfo licenses but we could not have managed to tranfer the others, in the x86 log we got the following error .


Activation Error (-161,62002:0) No fulfillment exists in trusted storage Which matches the request


We are not trying to borrow the licenses, and the license manager is up to date with the SP1.



Any idea?:confused:


Tank you.
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1 Reply
ThomasFurcron
Occasional Contributor
I had a similar issue, if you contact customer service they can probably help.  I think they had to do something to release the license from one server to allow it to active on another. 

Good luck!

Tom
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