The installed ArcGIS server 10.4.1 on top of 10.3.1 fails to start,

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09-02-2016 01:19 AM
JamalNUMAN
Esteemed Contributor

 

The installed ArcGIS server 10.4.1 on top of 10.3.1 fails to start,

 

I couldn’t figure out why the Installed ArcGIS server 10.4.1 on top 10.3.1 fails to start (attached).

 

What might be the issue here?

 

Thank you

 

Best

 

Jamal

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
11 Replies
by Anonymous User
Not applicable

Can you please restart ArcGIS server process from services.msc .
Then try to login again on Server manager

From your screen looks like ArcGIS server is up and running but slow responce.

JamalNUMAN
Esteemed Contributor

Thanks Avinash for the help

 

I have restarted the ArcGIS Server service but the issue persist to exists.

 

What other things I might still need to apply?

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
by Anonymous User
Not applicable

Hi Jamal,

Are you able to make ArcGIS server connection in ArcMap Catalogue ?

if yes then its web browser issue.

Else some thing wronge with server manager.

please use this also

http://localhost:6080/arcgis/admin/login 

to check server services...
Please give feedback.... of your findings.

JamalNUMAN
Esteemed Contributor

Thanks Avinash.

 

I’m still able to access the admin and connecting from Catalog. However, I’m not able to publish.

 

Do you recommend to uninstall\re-install?

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
RebeccaStrauch__GISP
MVP Esteemed Contributor

hi Jamal,

have you installed the patches for 10.4.x, in particular Esri Support 10.4 (10.4.1)  which is the publishing patch, but seems to resolve quite a few issues.

Esri® announces the ArcGIS for Server Publishing Patch. This patch addresses failures while publishing and fixes a performance slow down when publishing GIS services. This patch deals specifically with the issues listed below under Issues Addressed with this patch.

you should be able to find all the patches off that link, or there is a "check for updates" utility that is installed with 10.4 that should also work.  I'm not at my server machine right now, but check under Start - All programmers - ArcGIS-server    The tool should be easy to find.

edit: added patch description....   iPad tends to eat my response if I don't  do this in two steps.

JamalNUMAN
Esteemed Contributor

Thanks Rebecca,

 

I have already uninstalled the 10.4.1 and reinstall it. I’m again in trouble as I got the error below “failed to create the site”.

 

What might be the issue here?

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
RebeccaStrauch__GISP
MVP Esteemed Contributor

Doing a web search on "ArcGIS server failed to create site" returns  quite a few Q&A , but most give a more specific or longer error message. But many refer to firewall or antivirus blocking things. I  assuming since this was an existing machine that those things have been ruled out?

when you uninstalled and reinstalled, did you rename the c:\arcgisserver folder so it could be recreated?  

here are a few of the links that may help, even if not the exact same error message, the solution might help...

Error: Failed to create the site. Failed to create the service 'System/CachingTools.GPServer' 

I havent looked thru all these yet, but some bug listings and other technical articles (other than link above, I don't think others apply)

Esri Support Search-Results 

And from the help docs

Creating a new site—Documentation (10.4) | ArcGIS for Server 

Deleting a site—Documentation (10.4) | ArcGIS for Server 

by Anonymous User
Not applicable

Hi Jamal,

Please check for folder permission.

by Anonymous User
Not applicable

Hello jamal,

You are still facing issue or it's resolved.
if it's then please marked as Answered...