We are going to upgrade ArcGIS Enterprise from 10.8.1 to 10.9.1. When I try to create a new Server authorization file in My Esri, I don't see any option to choose ArcGIS GIS Server Advanced in Step 2 (Select Server Licensing Role). I only have the option to choose Workflow Manager Server Standard in Step 2. When I worked through the remaining steps, I created an authorization file (since canceled) which only showed an authorization number for the Workflow Manager component. There was no Server Advanced authorization number listed as I have seen in the past. Is this correct? Upgrade is scheduled for tomorrow.
Solved! Go to Solution.
You should contact your Esri Customer Service Representative (CSR). Regardless of the specific cause, a CSR will have to get involved to update your account so the licenses can show up for you to provision.
You should contact your Esri Customer Service Representative (CSR). Regardless of the specific cause, a CSR will have to get involved to update your account so the licenses can show up for you to provision.