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Removal of ArcMap based runtime from ArcGIS Server now leaves .log files at root of C

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05-05-2023 06:44 AM
DavidColey
MVP Frequent Contributor

Hello - in prep for upgrade of our federated server site to 11.1 from 10.9.1, I removed the ArcMap based runtime after finally being able to remove my remaining ArcMap authored services.  When I did this, like 30K +  log files got dumped to the C:\ root. 

I deleted the log files, restarted arcgis server service, went into server admin, re-edited the log output location (even though this did not change) to C:\arcgisserver\logs\

Now, on both machines, I am seeing .log files being written to-added to the C:\ root 

Why is this happening?  What can I do?  There is nothing in this help step that says this will happen:

https://enterprise.arcgis.com/en/server/10.9.1/administer/windows/disable-arcmap-runtime.htm

@ChristopherCounsell 

@VinceAngelo 

Thanks,

David

 

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16 Replies
DavidColey
MVP Frequent Contributor

Thanks for the suggestions @JalesM , but at this point I will just manage the logs at the root location as I'm updating to 11.1. If this site were to remain at 10.9.1 I'd go through restore attempts, but everything is working fine, there are no other issues.  Monitor shows the 2 federated site machines remain balanced in soc count, memory use, cpu etc. 

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JalesM
by Esri Contributor
Esri Contributor

Sounds good @DavidColey. Yeah, if it's not causing major issues, probably best to leave it as is for now. However, I would recommend opening a support ticket prior to upgrading. I've heard it said that we shouldn't perform upgrades to fix an issue unless it's a documented bug. It's a 50/50 chance that the issue will compound or fix itself.

All the best!

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DavidColey
MVP Frequent Contributor

Yes thanks @JalesM   Yeah I will not open a support ticket for this.  We're upgrading because we have to move forward with the UN at version 6, and for documented bugs that 11.1 fixes...  Still this federated site is a mature install, it's supported Server and ImageServer since 10.6.  So this will mark it's 9th overall upgrade - but if this issue persists at 11.1, then I'll open a support ticket.

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ChristopherPawlyszyn
Esri Contributor

@DavidColey there's a defect logged for this behavior, BUG-000152126. I see that it was reproducible in 11.0 via one attached case but I'm unsure whether it persisted at 11.1. I'll try to get in touch with the ArcGIS Server framework team and see if we can prioritize this fix if so.


-- Chris Pawlyszyn
DavidColey
MVP Frequent Contributor

Interesting @ChristopherPawlyszyn , thank you for the feedback.  This may not be relevant, but I have been working in a mixed deploy since the 11.0 release. 

Our Portal, hosting site, and datastores are at 11.0, but we had to leave the federated site at 10.9.1 as we had to support a couple of services with Geometric networks and so had to have the ArcMap runtime.  

With the upgrade to UN 6 we cam finally move everything forward to 11.1  

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DavidColey
MVP Frequent Contributor

Hi @ChristopherPawlyszyn  - I can report that our migration to 11.1 has so far been successful, I have not encountered (thus far) any issues with web adaptor(s), IIS, portal, hosting site, datastore(s), federated site.  

Unfortunately, reported BUG-000152126 " truncated *.log files being written to/added to the C:\ root " does persist at 11.1 for Federated sites with an Image Server role.....

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DavidColey
MVP Frequent Contributor

Ok @ChristopherPawlyszyn  - I got myself attached to this bug / defect through support....