Portal 10.7.1 site creation Index service configuration failed

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09-16-2019 12:31 AM
Chenna_KishoreMallemala
New Contributor II

We are creating ArcGIS Enterprise Portal Site on a machine (Windows 2016 standard OS - 4 core virtual machine). installation is completed successfully. However, while creating the site following error is displaying:

"There was an error creating your initial administrator account.

Index Service configuration failed."

I attaching the log file generated. 

Any idea, what is going wrong??

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Chenna_KishoreMallemala
New Contributor II

We are able to solve this by disabling the antivirus on the server.

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Chenna_KishoreMallemala
New Contributor II

We are able to solve this by disabling the antivirus on the server.