not able to access portal ArcGIS from browser

[SandhyaMandava]

Hi team,

I have installed portal ArcGIS 11.2  in linux aws instance with elastic IP.
Internally i am able to access the url .

curl -v http://elastic-ip/arcgis/home
* Trying *.*.*.*:7080...
* Connected to elastic-ip (elastic-ip) port 7080 (#0)
> GET /arcgis/home HTTP/1.1
> Host: elasticip:7080
> User-Agent: curl/7.81.0
> Accept: */*
>
* Mark bundle as not supporting multiuse
< HTTP/1.1 302
< Location: http://elastic-ip:7080/arcgis/home/
< Transfer-Encoding: chunked
< Date: Fri, 31 May 2024 09:58:04 GMT
< Server:
<
* Connection #0 to host elastic-ip left intact

But from browser not able to access.
getting site can not be reached.

[jcarlson]

What did you name the web adaptor when you installed it? Internally it will be at /arcgis, but the web adaptor would put it somewhere else based on the name you configured for it, like /portal, /server, etc.

[simoxu]

if "site can not be reached", that means the issue is in the network, and your request initiated from the browser hasn't reached the ArcGIS portal yet.