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So I was reading the Best practices for configuring a secure environment in the 10.1 server helpfiles and decided to disable the primary site administrator account. (http://resources.arcgis.com/en/help/main/10.1/#/Disabling_the_primary_site_administrator_account/015...)
Yes, I had other admin accounts set-up already and I was logging in fine with them prior to disabling the primary site admin account, but after disabling that account I cannot logon to ArcGIS manager or the ArcGIS admin pages.
Is there any way to undo this?
"disabled": true
So I was reading the Best practices for configuring a secure environment in the 10.1 server helpfiles and decided to disable the primary site administrator account. (http://resources.arcgis.com/en/help/main/10.1/#/Disabling_the_primary_site_administrator_account/015...)
Yes, I had other admin accounts set-up already and I was logging in fine with them prior to disabling the primary site admin account, but after disabling that account I cannot logon to ArcGIS manager or the ArcGIS admin pages.
Is there any way to undo this?
"disabled": true
Thank-you! Thank-you! Thank-you!
This worked. I still couldn't logon with my account after making this change, but I was able to logon with the primary administrator account again. It looks like when I disable the account it cleared out my administrator role for some reason... I don't know if it was just a freak occurrence or if this is an actual issue, but your tip saved my day!
Good to know! were you able to edit the .json file while the server was running? If so did you have to restart the ArcGIS Server for that setting to take effect?
I've thought about disabling that account also (as reccomended per ESRI), but was worried about what happened if all my admins got locked out for some reason. At least there is a way to re-store without having to completly re-install!
And for clarification: the "disabled" value should be set to 'false' to re-enable it 😉
Regards,
Patrick
Yes, I edited the .json file and changed the value to false, then restarted the ArcGIS Server service and was then able to logon.
Do the following if your site admin account locked
Open command prompt with administrator privilege
1) locate your Arcgis installation folder and navigate to tools for reset password.
eg:
cd "C:\Program Files\ArcGIS\Server\tools\passwordreset"
2) Reset password with below command (this will reset your password and enable site admin account)
passwordreset -p mynewpassword
3) Go to windows Services (if Other OS then please check how to restart ArcGIS services) restart ArcGIS services
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