Issues renewing an enterprise geodatabase license

256
2
Jump to solution
01-15-2021 01:56 PM
MikeBHamsa
New Contributor II

Hello,

I'm having some problems renewing an enterprise geodatabase license.

When I attempt to add a connection to the enterprise geodatabase in the Catalog, I'm getting the prompt for the new license file as expected, but I select our new ArcGIS Server Advanced prvc file and press OK I'm getting the error message:

Failed to Connect to the specified DMBS Instance

A database connection exception occurred

a product licensing error occurred

 

Does anyone have any ideas about how we can resolve this problem?

Thanks,

Mike...

0 Kudos
1 Solution

Accepted Solutions
HenryLindemann
Esri Contributor

Hi Mike the .prvc file is just the provisioning file not the actual license, on your enterprise server navigate to c:/program files/esri/sysgen/keycodes.ecp the .ecp file is the license file.

Kind Regards

Henry

View solution in original post

2 Replies
HenryLindemann
Esri Contributor

Hi Mike the .prvc file is just the provisioning file not the actual license, on your enterprise server navigate to c:/program files/esri/sysgen/keycodes.ecp the .ecp file is the license file.

Kind Regards

Henry

MikeBHamsa
New Contributor II

Silly me. Sorry about that question; should have known that.

Thanks for the help,

Mike...

0 Kudos