Don't Know Server Usernames or Passwords

[MattDeveney]

I currently just started a new position as a GIS Specialist. ArcGIS for Server is set up with multiple web apps, I am attempting to access ArcGIS Server Manager as well as connect to the SDE Geodatabases on the server through ArcCatalog (database authentication); however, my predecessor did not leave any log in information for the server site administrator or any other user. I am attempting to contact the previous specialist, but in the mean time, I am unable to connect to our primary GIS Data on the server other than through old maps that were left for me. I have tried to recall the administrator password through ResetPassword.bat, without success. My IT department has been unable to help me. If any of you would have any insight on this, it would be appreciated.

[BillFox]

Reboot that server to see if it clears that error and try again.

Also, check to make sure the account you use to run that windows service is not restricted by any active directory / group policy to run as a service/batch job.

[MattDeveney]

Thank you all for your help. Stepping in as the only GIS person with no one to help become familiar with what has been set up and what data has been collected has been quite a learning experience. I have since found a text file with all of the log ins and passwords for all of the GIS utilities that have been set up. Thank you again.