Do you restart ArcGIS Enterprise monthly?

[MatthewTsui5]

Hi all,

Is it unnecessary to restart ArcGIS Enterprise monthly?

I restart ArcGIS Enterprise monthly to reduce "if" there are problems (memory leak, performance degrading) that I'm not noticing.

We use ArcGIS Enterprise 10.9.1 where components are stored on 2 virtual machines. We have about 200 users and at most, 20,000 requests.

Maybe it's just me where I feel that a "restarted" machine is a better performing machine? I have noticed a greater negative system impact from switching to Map Image Layer to Feature Service.

[ChrisBerryman]

@MatthewTsui5 we reboot our environment once a month, and all the map services are set to recycle at various intervals every 12 hours. Sometimes more often if they are used more. 

[MatthewTsui5]

Hi Chris,

Thanks for your response.

Do you reboot your environment when services are absolutely not working and software updates? Or monthly on a schedule regardless of high or low activity?

I know we likely have completely different environments with different variables

[ChrisBerryman]

We reboot regardless of activity, and they reboot at like 2am when activity is at its lowest.  We average about 1 million requests a day as well being an electric utility. 

[berniejconnors]

I reboot our servers twice a week on an automated schedule at 1 am.  Our services are public facing and we get about 1 million requests per day.

Bernie.

[MatthewTsui5]

Hi all,

Do you find that performance degrades if you don't restart on monthly basis? 

It sounds that it might be a good compromise of what's happening vs what could happen to automate the restart at a good time for my organization.

[berniejconnors]

We have been doing this for such a long time now, but yes it is preventative maintenance.  We find our system is more stable with fewer unexpected\unexplained interruptions when we reboot our ArcGIS Server VMs twice a week.  We have 3 Windows VMs running ArcGIS Server in a single site.  We reboot server A on Monday, server B on Tuesday, and server C on Wednesday, then repeat.

Bernie.