Any thoughts about what's going on here?
ArcGIS Enterprise 11.0, Utility services pointing to ArcGIS Online
https://foo.thing.com/arcgis/sharing/servers/ff44a2ea21a34a4ba37934010a2f67ed/rest/services/World/Utilities/GPServer/GetToolInfo/execute?f=json&toolName=GenerateServiceAreas&serviceName=asyncServiceArea&token=…. with these errors - Failed to load resource: the server responded with a status of 400 (Bad Request) and[USO] Button detection aborting due to timeout.
Am I missing a service timeout setting somewhere? What could be happening?
Thanks for raising this query.
Create Drive Time Areas uses the Portal's network utility services. It was mentioned that the Utility service was pointing to ArcGIS Online. The following document runs through how to Configure routing services, is this how yours was set up? - Please note that the AGOL user that is used will be charged credits for each analysis.
Once this was completed the AGOL services (in Portals Utility services tab > Directions and Routing) should have been automatically configured and appear as Portal items. This is because the services were added as items with stored credentials. If you click the drop-down in the first box, can you see the service configured for search routing service type (Route, Closest Facility, etc)?
If the above is all as expected you could try:
Hope this helps.
Thanks Michelle. It's working again. I made no changes.