Can't register Oracle SDE database with ArcServer 10.4 with OS authentication

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04-19-2016 09:13 AM
MarkMcCart
Occasional Contributor

I am trying to register our Oracle 12C SDE database with ArcServer 10.4 using OS authentication so I can publish a REST service. I keep getting a 'Bad User Login' error. No ORA number.

Here is our current configuration:

1. Oracle SDE at 10.4

2. Desktop at 10.4

3. Server for ArcGIS at 10.4

4. Oracle Client 64-bit is installed on the server that hosts ArcServer

If I use a database username and password instead of OS, it works. We've also confirmed that the server can 'tnsping' the database.

Any suggestions?

Thanks,

Mark

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MarkMcCart
Occasional Contributor

We discovered we were using the wrong account to run services on the server. We were using a local account vs. a domain account. Problem solved.

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George_Thompson
Esri Frequent Contributor

Can you log into SQLPlus using OS authentication from the server machine?

Does OS authentication work form the machine that has desktop installed?

--- George T.
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MarkMcCart
Occasional Contributor

Yes, I can connect to SQLPLUS in the CMD window with OS authentication from that machine. And yes, OS authentication works from the machine the desktop software is installed.

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George_Thompson
Esri Frequent Contributor

Thanks for the previous answers..... I forgot to ask these also.

I assume that the Oracle machine is Windows?

Is the ArcGIS server account running with a domain account also (I would think so...)?

Are you using TNSNAMES or EZConnect for the connection string?

--- George T.
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MarkMcCart
Occasional Contributor

Oracle machine is Windows 2012 R2 as is the server for ArcServer. These are brand new VMs that were stood. We did not have this issue in 10.3.1 on different machines.

ArcGIS Server account is running with a domain account and it is a local admin

I am using EZConnect for the connection string.

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George_Thompson
Esri Frequent Contributor

Hi Mark,

I have not tested with Server at the 10.4 release. I would recommend that you create a support case with the Server Usage team so they can investigate in more detail.

Esri Technical Support

--- George T.
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MarkMcCart
Occasional Contributor

Done. Thanks for the help do some more checks before I submitted the ticket.

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MarkMcCart
Occasional Contributor

We discovered we were using the wrong account to run services on the server. We were using a local account vs. a domain account. Problem solved.

View solution in original post

George_Thompson
Esri Frequent Contributor

Thanks for the follow up on this........ Glad it started to work!

--- George T.
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