ArcGIS open data fails to accept the username and password when adding a secured service.

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01-23-2019 03:33 AM
MariamKhayyat
New Contributor III

ArcGIS open data fails to accept the username and password when adding a secured service.

When the username and password have been entered, Error Generating Token has appeared as the following screenshots show.

What could be the issue?

2 Replies
StefanUseldinger
Occasional Contributor

I also faced this issue on ArcGIS Portal 10.6.1. I have a "Portal"-Webadaptor and an "ArcGIS"-Webadaptor installed on the same machine. If I access the Portal through the machine name and add a secured service through the "ArcGIS"-Webadaptor, it doesn't work. However, if I access the Portal through an URL (which is not the machine name) and add a secured service through the "ArcGIS"-Webadaptor, it works.

MariamKhayyat
New Contributor III

Thank you Luc Didier for your reply,

In our case, it worked well after we had installed ArcGIS server web adaptor, we used the adjusted secured URL instead of the original URL:

The adjusted secured URL: https://geomolg.ps/adaptor/rest/services

The original secured URL: https://geomolg.ps:6443/arcgis/rest/services

please, note the following screenshots: