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ArcGIS Enterprise Sites - broken thumbnails

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09-25-2018 01:13 PM
ToddLaQuay
New Contributor III

I am in the process of creating a public shared Site with a public Group and have added a Gallery to the layout.  In the settings I selected to display Apps.  Under Style if I select Use Thumbnails is where I have the issue.

When I go to view my Site and am logged into our Portal, the thumbnails display just fine.  But when I log out and refresh, looking at the site like a public viewer would, the thumbnails become broken.  The thumbnails on the StoryMap applications in My Content have been tried as URLs and as local files and neither makes a difference.

Anyone experience this?  I can use the Icon Style, but its just not what I'm looking for.

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DavidLight
New Contributor III

Shannon - I am running 10.7.1 Enterprise Portal and occasionally for no apparent reason, one or two of my thumbnails will be defaulted to the map icon instead of the assigned application's icon.  These are simple icons created in Paint and saved on the same server as the Portal instance.  Could this problem be related to the original question here?

Thanks

David

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