ArcGIS Enterprise Builder 10.5.1 - configuration error

[DaveAdams]

All,

I also have a installation problem using the new ArcGIS Enterprise Builder 10.5.1 on a windows server. Looking in the installation logs all the software successfully installed but during the configuration wizard it fails on 4) Register Data Stores with GIS Server. I get the following error "Unable to register the Portal with the Web Adaptor. Please make sure that that the Portal is running and that the account specified has administrative privileges".

The Portal and server are both running and I can sign into them with my admin account.

Any help would be greatly appreciated.

[KanikaKumar]

Omar,

Can you try accessing https://machine.domain:7443/arcgis/home and https://machine.domain:7443/arcgis/sharing to check if your Portal is up and running?

[OMARGAAFAR]

Hi Kanika,

Yes both works fine. I tried with AGE Builder 10.5.1 and AGE 10.6 ;

But I need to end the configuration of my AGE installation.

How can you help me please?

Thanks

[KanikaKumar]

Omar,

It looks like you have a Portal already configured with your Portal.

Can you please log on to https://machine.domain:7443/arcgis/portaladmin and go to systems-> web adaptors to check if there is a web adaptor already registered with your Portal. If yes, you can choose to unregister it and then try to re-configure the web adaptor you want from https://wa_hostmachine/wa_name/webadaptor.

Also, please do list details on your environment settings, and steps you have taken to install and configure so far. Do you have an ArcGIS Server as well?

[OMARGAAFAR]

Hi Kanika,

I understand what you mean and you're right, the portal is already configured with the configuration of ArcGIS Enterprise (AGE) Builder, I insist "BUILDER". But I need to install AGE from start to finish without problems. My environnement is Windows 2012 R2, and when I tried to install AGE, we tring Portal, ArcGIS Server, WebAdaptors and DataStore.

How can you help me please?

Thanks

[KanikaKumar]

Omar,

Let me understand this correctly.

Do you want to re-run the configuration of the Builder or configure the web adaptor with Portal?

As I had mentioned before, you can try - 

Log on to https://machine.domain:7443/arcgis/portaladmin and go to systems-> web adaptors. You can choose to unregister the web adaptor and then try to re-configure the web adaptor you want from https://wa_hostmachine/wa_name/webadaptoror re-run the Builder configuration wizard.

Also, please do list details on your environment settings, and steps you have taken to install and configure so far. Please share your logs as well. Thanks!

[OMARGAAFAR]

Hi Kanika,

No I don't want tto re-run the configuration of the Builder or configure the web adaptor with Portal.

I want to run for the 1st time AGE Builder on a server machine. I did twice without on 2 others servers.

But the 3rd, I have this error: "Unable to register the Portal with the Web Adaptor. Please make sure that that the Portal is running and that the account specified has administrative privileges".

My steps: I just install the setup of AGE Builder without problems and after that the configuration wizard on the browser cannot finish.

For the environment settings, no particular things, but please contact me by private message for this point.

Thanks