ArcGIS DataStore Error when Upgrade ArcGIS Enterprise to 11.1

481
3
05-15-2023 08:16 PM
HauTran_Phuoc
New Contributor III

I upgrade ArcGIS Enterprise 10.9.1 to 11.1 step by step follow link https://enterprise.arcgis.com/en/get-started/latest/windows/upgrade-arcgis-enterprise.htm. But until upgrade ArcGIS Data Store get error, I can not load data store configuration wizard page ( it is blank). I try install on another machine but problem is still the same.
Kindly help me.

HauTran_Phuoc_0-1684206915298.png

 

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3 Replies
Scott_Tansley
MVP Regular Contributor

Can i ask what browser you're using?  And have you get JavaScript enabled.

If I open that URL with Internet Explorer then I get the white screen.  If I use Edge/Chrome then it works.  

Also check the version of your browser against this list:

https://enterprise.arcgis.com/en/system-requirements/latest/windows/arcgis-enterprise-supported-apps... 

 

Scott Tansley
https://www.linkedin.com/in/scotttansley/
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HauTran_Phuoc
New Contributor III

Thanks Scott_Tansley,

Before I used firefox ver.112, and i just update firefox to ver 113 but  is still error.

HauTran_Phuoc_0-1684219534311.png

and Javascript default is enable

HauTran_Phuoc_1-1684220093649.png

I has try install and used Chorme but is still error

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Joshua-Young
Occasional Contributor III

Have you tried running Firefox's developer tools while loading the page to see what is happening when the page loads? In my version of Firefox pressing F12 opens the developer tools and the Network tab should show any errors that may be occuring.

I upgraded from 11.0 to 11.1 last week and have been using the method above to try to figure out some issues that started up after our upgrade.

"Not all those who wander are lost" ~ Tolkien
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