After an upgrade from Enterprise 10.6 to 10.6.1 my services will not map.

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08-14-2018 05:49 AM
TraceyMcPherson
New Contributor

Single machine install

Server 2012 R2

Had a few services created that worked in 10.6

After the upgrade:

- no services will map

- Can create new services with ArcMap 10.6.1 and ArcGIS Pro 2.2 just fine but... unable to add to a map.

Error

The layer, Layer Name, cannot be added to the map.  

Checked the logs on verbose

No entry, no error

Can someone please enlighten me??

Just in testing phase with Enterprise, not impressed. 

Tracey

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5 Replies
George_Thompson
Esri Frequent Contributor

How did you upgrade the single machine, i.e. use Enterprise builder or individually?

What components are on the machine (Portal, Server, DataStore, 2 WA etc.)?

Any errors during the upgrade?

Any other information that you can provide would be helpful. Thanks!

--- George T.
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TraceyMcPherson
New Contributor

Tracey

Ausable Bayfield Conservation Authority

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George_Thompson
Esri Frequent Contributor

Tracey McPherson‌ Unfortunately it looks like noting came in via your post? Can you copy/paste into a reply?

--- George T.
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TraceyMcPherson
New Contributor

George, 

Looks like the server web adaptor had not been configured after the upgrade. Works now.

Thanks !

Tracey

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George_Thompson
Esri Frequent Contributor

That is great news to hear. I would always recommend following the upgrade documentation workflow for ArcGIS Enterprise: Upgrade ArcGIS Enterprise—ArcGIS Enterprise | ArcGIS Enterprise 

It may cut down on the issues encountered.

--- George T.
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