I have a problem with Portal for ArcGIS 10.8.1.
I cannot connect to my enterprise portal on ArcGIS Pro with my enterprise URL.
I cannot sign in with my enterprise account when the window as below appears.
Therefore, I cannot publish my layers to the portal.
I cannot open storymaps on portal as well. It shows me a loading icon as below.
The developer window says "The application has to be accessed through a web server. Consult user guide for detail."
The issue happened after I transferred the portal and server machine.
I got new machines: one for the portal and one for the server.
I connect to the portal using the same domain as previous.
I believe the problem is occurring because the domain cannot return the designated ip address(the portal).
I am wondering what I can check for the domain application issues.
What I've checked is..
- that I can publish 2D feature layers by "adding a geodatabase" on the portal contents page.
- that contents are shown on web maps and web scenes.
- All of the datastores are validated.
- that I cannot add 3D feature on the portal by adding a geodatabase on contents page.
- 80 and 443 Ports are open.
Please let me know what I can do.
Thank you so much.
Hi, Frank. Thank you for the reply.
Unfortunately, the federation doesn't work. Now I am able to sign in the portal on ArcGIS Pro, but when I try to "Share As Web Layer", I see "Federated server not available" error message.
I am trying to re-do the portal folder transfer from the previous machine to the new machine.
Do you have any idea?
Thank you so much.
Ok, so what's the error message when you federate the server with portal? The steps for performing federation can be found here (see 'Add a server site' part) .
Testing of publication/sharing are only meaningful after you have successfully federate the portal and serve.
Thank you for the guide.
I think there are some ultimate issues related to the network.
Now I am able to sign in portal on ArcGIS Pro, but I cannot publish feature layers to the portal.
I am trying to copy and paste all the folders under "arcgisportal" to re-do the transfer.
I will update here when the problem is solved..
No worries. You can find the content migration guide here. And you will probably need to first copy the portal content to a shared location that both between old and new machines can visit first, check step 1 of Migrate a machine running Portal for ArcGIS.
Please let me know if you have any further questions.