Missing "Options" drop down in Export Map

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01-02-2013 11:42 AM
BrandiSaidy
New Contributor
I am trying to export a map I created in ArcGIS 10.1.  I click on export map and choose the file type.  However, I cannot change the resolution, because the options portion of export map is missing.  How can I restore the options drop down tab.  I've tried maximizing/resizing the window with no luck. I've attached a image of the export map dialogue box.
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3 Replies
LucasDanzinger
Esri Frequent Contributor
Weird, I'd start by renaming or deleting the normal mxt and restarting ArcMap- C:\Users\<username>\AppData\Roaming\ESRI\Desktop10.1\ArcMap\Templates\Normal.mxt. Sounds like a strange UI issue that could be due to a corrupt normal template.
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LucasDanzinger
Esri Frequent Contributor
I would also look through this article to check some things with your screen resolution: http://support.esri.com/en/knowledgebase/techarticles/detail/27810
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JeannineCody
New Contributor
Hi,

I'm having the same problem. Deleted normal template and still have lost the options and save buttons. Also installed SP1 and it didn't fix the problem.

Any clue?
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