Hi everyone.
I need to build a service that can directly read KML/KMZ files uploaded by users and add them to their individual maps and layers.
The default Add Data widget doesn't work stably and often fails to correctly read different types of KML/KMZ files (for example, out of 10 files it can successfully open only some of them). This approach is not reliable enough for my needs.
As a Portal administrator, I published a web tool from ArcGIS Pro 3.4 to ArcGIS Enterprise 11.2. The tool works correctly through the Geoprocessing widget, but only for me. When other users run it, the tool starts and finishes without any errors, but the generated layer (temporary feature layer) does not appear on their map and is not available to them.
I understand that the issue is most likely related to data sharing, groups, or permissions. However, I’ve already tried the following:
- The published web tool is shared with everyone.
- The user’s services and maps are also shared with everyone.
- All users have the Publisher role.
Unfortunately, none of this solved the problem.
Does anyone have an idea what could be causing this or how to fix it?
