Trying to configure Geocoding using ArcGIS Online in Portal 10.5. Put in credentials for ArcGIS Online and get a message: Notice. Unable to communicate with ArcGIS online. This feature requires external access to ArcGIS Online and cannot be used in a disconnected environment.
I can reach ArcGIS online from a browser on the server. Not sure what the issue is.
I would verify that the machine Portal for ArcGIS is installed on, can access the internet. Perhaps you have a firewall security setting on that is blocking communication? Suggest you check with your IT folks.
Hope this helps,
What account is running the Portal for ArcGIS service? You can check this by click Start > Run > type in 'services.msc'. You will see the user for the service 'Portal for ArcGIS' under the Log On As column. Try logging onto the Portal for ArcGIS server with this account and see if you are able to connect to ArcGIS Online. I've seen errors when this account cannot make outboud requests to the internet.
Hi I was able to log in to my local Server; as the user running the Portal Service; open a browser and log in to AGO. But i get the same error msg reported above too. Please advise??