ArcGIS Enterprise Sites (blank base Page for non authorized users)

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01-22-2023 04:36 AM
MichaelKarikari1
New Contributor III

We have noticed that when a user tries to access an Enterprise Site that they don’t have permission to view yet it redirects them to a non-descript page. As seen below.

We wanted to know if is this by design or not and if there was a specific config or HTML page we could update that would allow us to provide more contextual information. (i.e. "You don’t have permission to view this site..please contact <email address>").

 

enterpriseSites_noperms_image002.png

 

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2 Replies
RaymondHuang_Sg
New Contributor III

Hi Michael,

Which version are you on? On my 10.9.1 test site, if an anonymous user tries to view it without login, the default page that is shown to user informs them that login is required. 

RaymondHuang_EsriSg_1-1674727867336.png

When an authenticated user, even with admin role, that do not have permission to view the site, the following is shown:

RaymondHuang_EsriSg_2-1674728196161.png

 

 

 

Hope it helps.

Cheers,
Raymond
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MichaelKarikari1
New Contributor III

We are using 10.8.1, I will do test against 10.9.1 and see if we receive the same messaging. I will report back.