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Server ImportSite coming back with htppsS error

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11-14-2025 08:47 AM
CW-GIS
by
Regular Contributor

We are migrating to a new machine, but when I do import site for Server, I am getting this error about httpss:

I do not enter https anywhere (that I know of)

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Import site failed with the following error. Failed to synchronize machine 'USAAZ-SERV01P.NA.CUSHWAKE.GBL' with the site. Failed to update the security configuration. Exception Could not connect to the ArcGIS component at URL 'httpss://USAAZ-SERV01P.NA.CUSHWAKE.GBL:6443/arcgis/admin/local/manageHandler'. The ArcGIS component on that machine may not be running or the machine may not be reachable at this time.Error: unknown protocol: httpss. You can attempt the synchronization again by using the synchronize Administrative REST API on the server machine resource. Failed to update the security configuration. Exception Could not connect to the ArcGIS component at URL 'httpss://USAAZ-SERV01P.NA.CUSHWAKE.GBL:6443/arcgis/admin/local/manageHandler'. The ArcGIS component on that machine may not be running or the machine may not be reachable at this time.Error: unknown protocol: httpss

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CodyPatterson
MVP Regular Contributor

Hey @CW-GIS 

This is pretty strange! It's definitely something with it thinking that the URL starts with HTTPSS, but where does it get that from! Looking at similar errors, none appear to have the httpss problem, are you able to generate a new agssite file?

This may be something for Esri support, as they would be able to diagnose the internals of the issue since it may be a bug or corruption thing! I did notice that your drive letter appears to be S, would it be possible to change it to another drive? I know it's a long shot but that's the only other S I see!

Cody

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CodyPatterson
MVP Regular Contributor

Hey @CW-GIS 

You're entering your URL as httpss instead of https, try this:

https://USAAZ-SERV01P.NA.CUSHWAKE.GBL:6443

Cody

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CW-GIS
by
Regular Contributor

@CodyPatterson 

But I am not entering in the URL at all. This is all I am doing:

Screenshot 2025-11-14 113108.png

 

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CodyPatterson
MVP Regular Contributor

Hey @CW-GIS 

This is pretty strange! It's definitely something with it thinking that the URL starts with HTTPSS, but where does it get that from! Looking at similar errors, none appear to have the httpss problem, are you able to generate a new agssite file?

This may be something for Esri support, as they would be able to diagnose the internals of the issue since it may be a bug or corruption thing! I did notice that your drive letter appears to be S, would it be possible to change it to another drive? I know it's a long shot but that's the only other S I see!

Cody

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CW-GIS
by
Regular Contributor

Changed it to a different drive (non S) and it worked