Error deploying Enterprise 10.8.1 and 10.9 Cloud builder Azure.

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11-16-2021 04:44 PM
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DiegoLlamasOlivares
Occasional Contributor

Hello,

I am trying to deploy arcgis Enterprise with Azure 10.8.1 and 10.9. I am trying to create a base deployment single machine and a base deployment multiple machine. I have tried with both versions and in both  cloud builder version and in both i have had problems. 

Last time I deploy enterprise in azure was 10.7.1 with getway v1, now with version 2 I am facing several errors. 

I am using this option, create a public IP for eastus.cloudapp.azure.com 

viv.PNG

And then I am adding my wild card certification.

viv2.PNG

I open a support incident with esri but they have not been helpful. they told me that I need to use in my public IP domain name my dns from my cert (gis.gmtgis.net)  to recognize the same DNS but Azure do not allow dots in that field, it need to be no space and no dots.

So, then they told me to use self sign certificate option, but if I use that option, federation would be done with gisgmtgis.eastus.cloudapp.azure.com and not with my selected public url. gis.gmtgis.net/portal/home so I would need to change my certificate in the getway app and then unfaderate and federate again (i do  not know if this is even possible to do, that is what I am thinking to do)

I have received this error message for both instalation, single and multi machine

Deployment Error:- The deployment encountered the following errors
The resource dvPortal-Pri/DSCConfiguration0 of type Microsoft.Compute/virtualMachines/extensions failed.
Error:- The resource operation completed with terminal provisioning state 'Failed'.

Then I got this error regarding federation Error:- The resource operation completed with terminal provisioning state 'Failed'.
<b>VMExtensionProvisioningError</b> - VM has reported a failure when processing extension 'DSCConfiguration0'. Error message: "DSC Configuration 'PortalConfiguration' completed with error(s). Following are the first few: PowerShell DSC resource ArcGIS_Federation failed to execute Test-TargetResource functionality with error message: Unable to retrieve Portal Token for 'admin' from Deployment 'gis.gmtgis.net' The SendConfigurationApply function did not succeed."
<b>VMExtensionProvisioningTimeout</b> - Provisioning of VM extension DSCConfiguration0 has timed out. Extension provisioning has taken too long to complete. The extension did not report a message.

 

but I was not able to access my portal using https://gis.gmtgis.net/portal or https://gisgmtgis.eastus.cloudapp.azure.com, none of them worked

I delete my implementation both because Esri suggest to use a self sign.

Any idea what could be wrong?

My licenses are correct, i change them to ecp for server, I used a strong password compatible with azure rules, everything seems to be fine but it is not working, older versions worked just fine for me. I have been trying for several days now and I cannot deploy enterprise. Any suggestion?

 

Regards,

 

DIego Llamas

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2 Replies
MarkusSchenardi
Occasional Contributor

have you ever solved this error?

I have a similar issue which seems to be a DNS problem > the client running the deployscripts cannot solve the servername and therefore it is not able to connect.

 

Did you use domain services in your virtual network? or custom DNS?

Markus Schenardi
Laixo AG - Zürich - Switzerland
Member of the Esri Partner Network
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DiegoLlamasOlivares
Occasional Contributor

Hello, 

 

What I did was before run Cloudbuilder I had to say in godaddy that my azure url needs to redirect to my public url.  So in godaddy i configure  that this url https://gisgmtgis.eastus.cloudapp.azure.com is going to redirect to https://gis.gmtgis.net   Once i ...

so you need to have what azure url are you going to use your domain name (public url) that your certificate will use and that worked for me.

 

Regards, 

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