Pop-ups not honouring dashboard filters

[CharlesHutchinson1]

Hi,

I have a number of dashboards that contain layers of survey points and extents which are stacked for multiple years. When a year filter is applied (category selector in header pane using integer as year) the pop up for these datasets in the new version of dashboards shows all records rather than those that have been filtered. 

The map filter is working, with only the features for the selected year drawing but the pop-up contains records for all years. This does not happen in Dashboards Classic where only the filtered record is shown in the pop-up.

I've tried changing the filter field to a text value and also reloading all layers from scratch to check no issues casued by recent appends. This behaviour is the same on different organisational accounts for similar datasets.

Is there now somewhere that the pop-up in the dashboard map element needs to be configured to only show visible layers?

Thanks

Charles

[JamieLambert]

Hi @CharlesHutchinson1,

This was a known issue before Dashboards came out of beta - first identified in late July 2020! Not sure why it was released to production with such a significant flaw. It has caused some pain...

Looks like there is BUG-000139152, BUG-000139536, BUG-000138393 (Status: In Product Plan). I can only find BUG-000138393 though.

dashboards-beta-map-widget-shows-popups-for-filtered-features

latest-update-to-arcgis-dashboards-lists-and-selectors-are-not-correctly-filtering-popups 

arcgis-dashboards-beta-category-selector-filters

date-selector-in-dashboard-is-not-filtering-correctly

Jamie.

[CharlesHutchinson1 · Accepted solution]

Hi @JamieLambert,

thanks for the reply that's useful to know, no choice but to revert to classic then.

Charles

[ShelbyZelonisRoberson]

Wow this is a HUGE issue! I just upgraded our Enterprise to 10.9.1 and now I'm getting complaints about our heavily used dashboards showing all the popups regardless of map filter. It's now February 2022... has anyone heard an update from Esri?? Do I need to re-build my dashboard in Classic? 

[GarethBaker1]

Just ran into the same issue having upgraded to ArcGIS Enterprise 10.9.1 last month.

:(

Think I will probably raise as a support case with ESRI UK as I might get a better idea of likely timescales for resolving (I expect they will say wait for Enterprise 11.0). 

[RyanStad]

The new dashboards are pretty much unusable right now if you are using filters and showing popups.  This needs to be fixed ASAP please.

[valenj88]

ESRI please respond.