Collector on ipad ios 10.3 does not allow user to click on certain polygon features when offline editing

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03-16-2015 09:35 AM
TraciMeulemans
New Contributor II

When editing offline, the user tries to click on the polygons to edit and it will not select the features. It will only let you select certain polygons but not all of them.  Russell Roberts

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6 Replies
RussellRoberts1
Esri Frequent Contributor

If the map is offline line, you should be able to select all features that have a popup enabled. You cannot select features that appear in a tiled layer.

Russ

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TraciMeulemans
New Contributor II

The popup is enabled and we are not using a tiled layer. It works on android and iphone , but does not work on ipad  ios 8.2 and ipad ios 8.1.3.

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RussellRoberts1
Esri Frequent Contributor

Can you share the map with Collector4ArcGIS and I can take a look at it.

Thanks

Russ

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TraciMeulemans
New Contributor II

Map is shared. Thank you!

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RussellRoberts1
Esri Frequent Contributor

Can you change the transparency fill on the polygons to something like 95% and let me know if that fixes the issue? If you tap on the borders of the polygons the popups are displayed so its making me think that maybe the fill of the polygon could be the issue.

Thanks

Russ

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TraciMeulemans
New Contributor II

I added a fill to the layer and made it transparent in ArcGIS Online and that seemed to have fixed the problem, thank you!

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