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Add multiple users to one assignment in Workforce

RileyJones1

Our company is very new with Workforce For ArcGIS and we are testing out it’s functionality. The way our field crews operate is that we assign each crew a project and then assign equipment for that project. Is there a way to write a python script to have the ability to add multiple people to one assignment and to update the Workforce for ArcGIS module to add “assets”?

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RobertAnderson3

Hi @AmandaOpp

It sounds like the Workforce integration into Field Maps is in preview/beta currently, and is slated for February 2025 release, as seen in this post

I am excited for this functionality as well as it's quite important to our workflows.

AmandaOpp

Hi Craig,

We would also like to assign multiple users to an assignment and then have crews work on them as they are available. We are trying to honor the licensing agreement by assigning usernames/passwords to each mobile working. We were using a single username for multiple workers and they could all see every assignment and work on them individually (again, I know this is a license violation) but we need the functionality to assign the same job to multiple people or a workgroup? Any light at the end of the tunnel on this for a future release? We are using the ArcGIS Workforce Classic. I appreciate any information.

cgillgrass

This is still on our Roadmap but we won't be addressing it until after Workforce is integrated with Field Maps. That work is currently scheduled for next year.

Craig

GSimons

Hi Craig,

I hope you are well. We would also be interested in this functionality plus the other noted further down - is this something that is now available?

Thanks, Gideon

MickHuska_Jr__ALLETE_

Hi @CraigGillgrass

Our company would also like to support the ability to assign multiple or group of workers to an assignment. Assigning specific users when there are lots of assignments is a huge overhead for office staff when we have very fluid crews that go out to do the work.

RobertAnderson3

Hi @CraigGillgrass

I appreciate you keeping this thread posted on progress on the idea, I just wanted to add my voice in support of the ability to assign multiple or a group of workers to an assignment in Workforce. My organization would be the same situation as @AndyMinor2 discussed on the previous post with Parks or Streets or Utilities crews sent out to work on a task.

KevinKilfoil

Thanks for the update Craig,

Kevin

cgillgrass

Hi Kevin,

This is still on our Roadmap but we won't be addressing it until after Workforce is integrated with Field Maps. That work is currently scheduled for later this year.

Craig

KevinKilfoil

Hi Craig,

Any development in regards of workers being able to see unassigned tasks and selecting which task they can do or assigning themselves a task from the unassigned task list or map?

Thanks,
Kevin

cgillgrass

Ofra,

The earliest that this capability will be available would be mid-2020.

Craig

OfraAinemer

Craig,

I'm planning to use Workforce for one of my clients and the ability for mobile workers to see unassigned work around them and work on it is necessary.

According the the product plan, when this feature will be available?

Thanks

Ofra

cgillgrass

Andy, we don't have any plans to support this type of workflow. However, there is a capability we're considering that could address this; it's the ability for mobile workers to see unassigned work around them and grab it or pick it up.

This would be an assignment that is not assigned to anyone worker, but is available to any worker with the ability to view unassigned work.

Once we finish our current release, which is focused on Offline support, we'd evaluate if this ability would get into our next release.

Craig

AndyMinor2

Craig,

Yes, everyone has an iPad with Collector, Workforce, and Survey123. The idea is to have different crews that the assignments can be assigned to based on the type of work, ie. streets, parks, etc... So rather than having the office staff dispatchers assign a pothole repair to a specific person, they assign it to the streets repair crew and a member of that crew accomplishes the assignment. Collector would handle who the specific user who made the edits is.

cgillgrass

Andy,

Allowing multiple workers to be assigned to a single assignment is in our backlog, but is not assigned to an upcoming release.

In your example for Public Works - does every person in the crew have a mobile device? And would the expectation be that, each one of those workers would edit the same the Assignment in Workforce?

AndyMinor2

As you continue to develop this, would it be possible to add groups instead of individuals to Workforce assignments? Public works departments have crews of 2 or more that would benefit from a group assignment rather than an individual.

cgillgrass

Riley,

Is there a way to write a python script to have the ability to add multiple people to one assignment

Not at this time. This is in our backlog, but it's not assigned to a release, so I do not have an estimation on when / if we would get to this functionality

and to update the Workforce for ArcGIS module to add “assets”?

Can you clarify what you mean by "adding assets"?

thanks,

Craig

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